We set the standard for professional home service
Prime Service was founded to bring trust, transparency, and true professionalism to homes across South Africa. No shortcuts. No exceptions.
Professionalism isn’t just a label — it’s our foundation.
We started in 2012 with a simple belief: South African homeowners deserve a service experience that matches the best in the world. No more uncertain arrival times, unvetted strangers, or inconsistent quality. Prime Service built a rigorous vetting, training, and support system so that every professional who wears our badge is truly top-tier.
Today, we’re proud to be the trusted partner for thousands of families from Johannesburg to Cape Town. Our network of certified home service experts covers everything from maintenance to repairs — always delivered with the Prime promise: punctual, respectful, guaranteed.
The Prime standard lives in everything we do
Vetted & certified
Multi‑stage background checks, skills verification, and ongoing training — only the best represent Prime.
Respect your time
We arrive exactly when promised, with real‑time updates and full accountability.
Guaranteed work
Every service is backed by our warranty and full insurance — because professional means lasting.
Experienced leadership, rooted in SA
Knowledge Madeyi
20+ years in service operations, former regional director at a global facilities firm. Thabo ensures Prime’s standards never slip.
Liezel van der Merwe
Liezel leads vetting, training, and quality assurance. She built the Prime certification framework used nationwide.
Kagiso Molefe
Kagiso ensures that every home service runs smoothly — from scheduling to customer care, with professionalism at the core.
From a simple idea to a trusted name
Prime Service founded in Johannesburg with 5 professional partners. First homes serviced in Parkhurst and Melville.
Cape Town launch – expanded to the Western Cape. Established our Professional Standards Academy.
Nationwide presence – Durban, Pretoria, Port Elizabeth online. 10 000th home serviced.
Today – 200+ professional partners, 4.9★ rating, and the most trusted home service network in SA.
“We don’t just deliver services — we deliver peace of mind, because your home deserves professional care.”
— Thabo Ndlovu, Co‑founder