Contact Prime Service
Whether you need a professional, want to register as a PRO, or have a question — send us a message and we’ll get back to you.
Service Area
Cape Town & surrounds
More areas coming soon
Already Have an Account?
Log in to your dashboard to manage your jobs and messages.
Send Us a Message
Fill in the form below and we’ll be in touch shortly.
Looking for Something Specific?
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Common Contact Questions
Quick answers to the things people ask us most.
How quickly will I get a reply?
We aim to reply to all enquiries within 1 working day. If your matter is urgent, please phone us directly during office hours.
Can I phone instead of filling in the form?
Absolutely — you can reach us on the phone number listed on this page during office hours (Mon–Fri, 08:00 – 17:00).
I’m a service professional. How do I join?
Head to the “Register as a PRO” page and complete the short sign-up form. We’ll review your details and get back to you.
I have a complaint about a job.
Select “Question about an existing job” in the form and include your job reference number. Our team will investigate and respond promptly.
Do you operate outside Cape Town?
Prime Service is currently focused on Cape Town and surrounds. We’re expanding to more areas — check the Locations section on the homepage for the latest.